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Merchant Acquiring Specialists

Insights

What Are Great Leaders Made Of?

What Are Great Leaders Made Of?

There has been considerable discussion on leadership of late causing much debate and questioning of our values. Dividing not only nations but the world. So what are the markings of a great leader?

How Personalisation Can Increase Conversions

How Personalisation Can Increase Conversions

Customers create data with every single transaction with you – from a Facebook Like to an email subscription to an online purchase or competition entry. We know that capturing and applying customer data is key to retention and loyalty, but how can merchants leverage that data to enhance conversions? Understanding your [...]

An Update on the PSD2

An Update on the PSD2

When the original Payment Services Directive (PSD) for the European Union was created, the intent was to increase pan-European competition in the payments space while at the same time levelling the playing field for non-banking industry companies. It also intended to protect consumers with clear, standardised customer [...]

Confidence After Caution

Confidence After Caution

2016 was a turbulent year. On one hand, we saw advances in FinTech and increasing adoption of new technologies lead to blockchain experimentation by financial institutions, developments in real time payments, the shift further away from cash in favour of contactless and pilot programs for NFC wearables. Yet this wealth[...]

Contextual Commerce: Shopping in the Moment

Contextual Commerce: Shopping in the Moment

Until recently, we haven’t heard much about contextual commerce in the retail, payments and ecommerce space, but in 2017, it has attracted almost everyone’s attention. Contextual commerce is centered around being in the right place at the right time with the most perfectly suited product for each individual customer. W[...]

How Virtual Reality is Changing the Face of Retail

How Virtual Reality is Changing the Face of Retail

It’s no secret that one of the biggest retail trends of 2017 is vcommerce – Virtual Reality Commerce. But as the experimental technology of the last couple of years becomes more mainstream, how interwoven will ecommerce and virtual reality become? Vcommerce is absolutely changing the “face” of retail – and not just bec[...]

How Bad Customer Reviews Can Win Sales

How Bad Customer Reviews Can Win Sales

Customer reviews are so much more than a throwaway comment on your brand, product or service. Applied strategically, reviews can boost your SEO, increase trust and improve conversion rates. Even bad reviews can win customers – read on for BillPro’s Insight into leveraging reviews. Customer reviews provide social proof [...]