Chargebacks…no one wants to hear it, let alone experience them. The word alone causes both frustration and administerial pains. To combat this nasty occurrence, like any ailment, it’s vital that merchants familiarise themselves with the term and how to prevent it. Ideally, before they start processing! So let’s r[...]
As online shopping continues to rise across the globe, the discussion of fraud will endure for some time to come. So how do businesses protect themselves and their customers?
I don’t need to know how my car operates in order for me to drive it. But understanding how payment processing works can act as a real advantage for businesses. Not something you might have considered, however the more informed you are, the better chance you have of securing a partnership with a Payments Service Provid[...]
I work with some of the most patient tech people. When I call and say – “My computer isn’t working.” They know I genuinely have no idea as to why. And instead of some cheeky response like, “Is it plugged in at the wall?” or “Have you turned it on?”…they help me. Working with businesses of all shapes and sizes, I’[...]
Following on from our previous post on Leadership we are turning the tables, looking at employees and the top things they desire from their employers. Whether you are an employee or an employer, read on, this is for you! The employee / employer dynamic, like any other relationship, starts with a learning curve, you’re [...]
There has been considerable discussion on leadership of late causing much debate and questioning of our values. Dividing not only nations but the world. So what are the markings of a great leader?