As online shopping continues to rise across the globe, the discussion of fraud will endure for some time to come. So how do businesses protect themselves and their customers?
I don’t need to know how my car operates in order for me to drive it. But understanding how payment processing works can act as a real advantage for businesses. Not something you might have considered, however the more informed you are, the better chance you have of securing a partnership with a Payments Service Provid[...]
I work with some of the most patient tech people. When I call and say – “My computer isn’t working.” They know I genuinely have no idea as to why. And instead of some cheeky response like, “Is it plugged in at the wall?” or “Have you turned it on?”…they help me. Working with businesses of all shapes and sizes, I’[...]
Following on from our previous post on Leadership we are turning the tables, looking at employees and the top things they desire from their employers. Whether you are an employee or an employer, read on, this is for you! The employee / employer dynamic, like any other relationship, starts with a learning curve, you’re [...]
There has been considerable discussion on leadership of late causing much debate and questioning of our values. Dividing not only nations but the world. So what are the markings of a great leader?
Customers create data with every single transaction with you – from a Facebook Like to an email subscription to an online purchase or competition entry. We know that capturing and applying customer data is key to retention and loyalty, but how can merchants leverage that data to enhance conversions? Understanding your [...]
Whether you’re looking for a lawyer or a payments processor, there are a few common things to consider when identifying a service provider that is the right fit for your business.
When the original Payment Services Directive (PSD) for the European Union was created, the intent was to increase pan-European competition in the payments space while at the same time levelling the playing field for non-banking industry companies. It also intended to protect consumers with clear, standardised customer [...]
2016 was a turbulent year. On one hand, we saw advances in FinTech and increasing adoption of new technologies lead to blockchain experimentation by financial institutions, developments in real time payments, the shift further away from cash in favour of contactless and pilot programs for NFC wearables. Yet this wealth[...]
There’s been much talk about millennials, as a figurative ‘pot of gold’ for tech-savvy retailers. With reports citing an annual spend of around $600 billion a year, millennials are a hot target for many businesses in 2017. But converting interest to sales is not as simple as curating a great Instagram feed and tailorin[...]